Out of Hours Service

Broken windows and locks, leaking water pipes, electrical faults, it’s a fact of life that things can and do go wrong outside of normal working hours.

How can you best protect people and property at such times? And how can you limit the cost of emergency service requests?

CarelineUK has been providing out of hours building facilities support services for over 20 years, organising prompt repairs on behalf of our customers. Our specialist staff currently support over 500,000 service users.

This invaluable service helps you sleep soundly in the knowledge that we will handle an unlimited number of calls relating to your property, around the clock.

CarelineUK deploys only approved contractors in accordance with your requirements, policies and procedures, and can help further by monitoring progress of ongoing work and advising site staff. It’s a sure way to protect your development and residents. What’s more, you get all the support you need with the provision of crisis management of situations caused by severe weather, flooding, etc.

"CarelineUK has worked with East Northamptonshire Council for over 5 years,. enabling us to provide a professional and reliable 24-hour response to over 85,000 residents in the district.  We are very happy with the way CarelineUK listen to what we need and respond appropriately to our customers."               Head of Customer Services, East Northamptonshire Council