Service and Support You Can Trust

At CarelineUK, our core business is the provision of 24-hour monitoring services.

CarelineUK have been providing monitoring services for over 20 years, and have developed an impressive infrastructure, robust quality procedures and a team of highly trained dedicated staff. All of which enable us to provide our clients with a cost-effective service of the highest quality.

Since it was established in 1988, CarelineUK has grown to become one of the largest and relied on telecare alarm monitoring centres in the UK. We provide around-the-clock reassurance to over 90,000 potentially vulnerable people.Our services include the monitoring of personal emergency alarms, social alarm monitoring and an out of hours service.

As a partner of choice for numerous organisations, CarelineUK delivers a quality, cost-effective service. Local Authorities, Housing Associations, ALMOs, charities, care associations, property management companies and individuals all rely on our experience and expertise. No two organisations are the same, our services can be tailored to fit your needs.

For organisations that have their own telecare alarm monitoring centre, CarelineUK can help reduce costs and improve efficiency by handling part or all of the service.

For those who don’t have their own telecare alarm monitoring centre, we provide a range of services, including emergency alarm, telecare monitoring, lone worker protection and out of hours building facilities support.

Key to our success and our customers’ peace of mind is our investment in robust technology and quality systems. Our greatest asset and that which underpins every aspect of our operations is our people.  It is the skill and dedication of our staff that will ensure you and your customers move confidently into the future.