CarelineUK - providing a vital service

Providing security and peace of mind is what we do. Whether it’s providing emergency alarm monitoring for vulnerable people or responding to out of hours repairs calls we understand that the service we provide needs to be exceptional.

Customers need to know that we will be there when they need us.

CarelineUK was established in 1988 and is now the largest provider of emergency alarm monitoring in the UK, providing reassurance 24 hours a day 365 days of the year. Our success is built on the quality and expertise of our people. So when it matters most, help is there.

CarelineUK is NGN (Next Generation Network) and BT21CN compatible and our monitoring services cover:

• Telecare services and personal alarm monitoring
• Grouped and dispersed alarm systems
• Fire alarms, door entry and CCTV systems
• Lone worker and individual GPS monitoring services
• Intruder calls (Type B or domestic)
• Building repairs and system maintenance monitoring
• Fault reporting and dispatch of engineers/contractors
• Lift monitoring
• Technical helpdesk